Last updated: 29 September 2026
Need help with PropertyConnect, have a question about your account, or found a bug? Email us at paulekeystore@gmail.com and we'll get back to you as soon as we can.
Signing in: PropertyConnect supports Google Sign-In, Sign in with Apple, and email/password. If you're having trouble signing in, check that you're using the same method you originally signed up with.
Subscriptions and billing: Paid plan upgrades and billing are managed on our website at property-connect.online, not through the app. You can view or change your plan from the Profile screen in the app, which links out to the website to manage billing.
Deleting your account: You can permanently delete your account and all associated data from the Profile screen in the app.
We aim to respond to all support emails within 2 business days.